Last Updated: 01/03/2025

1. INTRODUCTION

This Privacy Policy describes how FeastLane, a brand operated by Rawnest Private Limited (“we,” “our,” or “us”), collects, uses, and shares your personal information when you use our website, services, or interact with us.

2. INFORMATION WE COLLECT

2.1 Information You Provide to Us:

• Contact information (name, email address, phone number, company name)
• Billing information
• Delivery information
• Dietary preferences or restrictions
• Feedback and correspondence

2.2 Information Automatically Collected:

• Usage information (pages visited, time spent on site)
• Device information (IP address, browser type)
• Location information
• Cookies and similar technologies

3. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

• Process and fulfill your orders
• Communicate with you about our services
• Improve our products and services
• Send promotional materials and newsletters (with your consent)
• Comply with legal obligations
• Protect our rights and prevent fraud
• Analyze usage patterns to enhance user experience

4. INFORMATION SHARING AND DISCLOSURE

We may share your information with:

• Service providers who help us deliver our services
• Payment processors for transaction processing
• Delivery partners for order fulfillment
• Legal authorities when required by law
• Business partners with your consent

We do not sell your personal information to third parties.

5. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. YOUR RIGHTS AND CHOICES

Depending on your location, you may have rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Withdrawal of consent
• Opt-out of marketing communications

To exercise these rights, please contact us using the information provided below.

7. COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

8. CHILDREN’S PRIVACY

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting a notice on our website or sending you an email.

10. CONTACT US

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Rawnest Private Limited

Email: hello@rawnest.co

Phone: 88604 88600

11. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

12. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.