Last Updated: 01/03/2025

1. INTRODUCTION

Welcome to FeastLane (“we,” “our,” or “us”), a brand operated by Rawnest Private Limited. By accessing or using our website, services, applications, or products, you agree to be bound by these Terms and Conditions (“Terms”).

2. ACCEPTANCE OF TERMS

By accessing our website, placing orders, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

3. SERVICES PROVIDED

FeastLane provides corporate food solutions including but not limited to cafeteria management, corporate meal programs, event catering, and corporate gifting services throughout Delhi NCR.

4. ORDERING AND PAYMENT

4.1 Orders may be placed through our website, email, phone, or other designated channels.

4.2 All prices are in Indian Rupees and are subject to change without notice.

4.3 Payment terms will be as agreed upon in individual service agreements or as specified at the time of order.

4.4 Taxes will be applied as per applicable laws.

5. DELIVERY AND CANCELLATION

5.1 Delivery schedules will be as agreed upon for each service.

5.2 Cancellation policies vary by service type:

• Regular meal services: 24 hours notice required
• Event catering: 48-72 hours notice required depending on event size
• Corporate gifts: Varies based on customization and order size

5.3 Specific cancellation terms will be outlined in individual service agreements.

6. QUALITY AND FOOD SAFETY

6.1 We maintain high standards of food quality and safety in compliance with applicable regulations.

6.2 While we take all reasonable precautions, customers should notify us of any allergies or dietary restrictions.

7. INTELLECTUAL PROPERTY

7.1 All content on our website including text, graphics, logos, and images is the property of Rawnest Private Limited and protected by intellectual property laws.

7.2 You may not use our intellectual property without our prior written consent.

8. LIMITATION OF LIABILITY

8.1 To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

8.2 Our liability shall be limited to the amount paid by you for the specific service in question.

9. INDEMNIFICATION

You agree to indemnify and hold harmless Rawnest Private Limited, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses arising from your use of our services or violation of these Terms.

10. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Delhi.

11. MODIFICATIONS

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any modifications indicates your acceptance of the modified Terms.

12. CONTACT INFORMATION

If you have any questions about these Terms, please contact us at:

Rawnest Private Limited 

Email: hello@rawnest.co

Phone: 8860488600